Refund Policy
At Space Digital Solutions, we value our customers and strive to provide the best digital marketing services possible. However, we understand that sometimes plans need to change. Please review our refund policy carefully before making a purchase.
This Refund Policy constitutes a legally binding agreement between you (the “Customer”) and Space Digital Solutions (the “Company”). By purchasing our services, you acknowledge that you have read, understood, and agreed to this policy. This policy complies with applicable consumer protection and e-commerce laws.
1. Cancellation Policy
- You may cancel your subscription at any time.
- To be eligible for a refund, cancellations must be made at least 7 days prior to the start of your next monthly billing cycle.
2. Refund Eligibility
- Refunds will only be issued for cancellations made within the specified time frame (7 days before the monthly cycle starts).
- If a cancellation is made after this period, the subscription fee for the upcoming month will not be refunded.
- The Company reserves the right to refuse refund requests that do not comply with the terms outlined in this policy.
3. How to Request a Cancellation and Refund
- To cancel your subscription or request a refund, please contact our support team via email at info@spacedigitalsolutions.com.
- Please provide your account details and reason for cancellation in your request.
- The Company will not be responsible for delays or non-receipt of refund requests caused by inaccurate or incomplete information provided by the Customer.
4. Refund Processing
- Once your cancellation is approved, refunds will be processed within 7-10 business days, plus any additional time required by your bank to process the refund.
- The Company will not be held liable for delays caused by the banking system or other financial institutions.
5. Exceptions
- Refunds are not applicable for:
- Promotional or discounted plans.
- One-time services or add-ons that have already been rendered.
- The Company reserves the right to evaluate refund requests on a case-by-case basis for services that fall outside these exceptions.
6. Modifications to the Refund Policy
- Space Digital Solutions reserves the right to update or modify this refund policy at any time. Any changes will be posted on this page with the updated date.
- Continued use of the Company’s services after policy changes constitutes acceptance of the revised terms.
Effective Date: 01-Jan-2023
If you have any questions about our refund policy, please contact us at info@spacedigitalsolutions.com.